Past-Due Notice / Dunning Letter

Issue a structured past-due payment notice with outstanding amounts, original terms, and collection follow-up instructions.

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Preview of Past-Due Notice / Dunning Letter

When to use and what to include

Prepare overdue payment notices online, then generate a dunning PDF for formal collections follow-up. Use this when a client's invoice has passed its payment due date and your informal reminders have not resulted in payment, to formally notify them of the overdue amount and the consequences of continued non-payment.

What to include

  • Date of the notice, customer name and address, and a clear subject line stating this is a past-due payment notice for a specific invoice number and amount.
  • Original invoice details: invoice number, date issued, original due date, amount due, and the number of days the payment is overdue as of this notice.
  • Payment history on this invoice: any partial payments received, credits applied, and the remaining balance currently outstanding.
  • Late fees or interest charges applied per the contract terms, stated as a specific dollar amount added to the balance, with reference to the contract clause that authorizes them.

Common questions

Can I create this Past-Due Notice / Dunning Letter online for each overdue account?
Yes. Enter due amounts, deadlines, and escalation language in the guided form before sending.
Can I save this Past-Due Notice / Dunning Letter flow for recurring collections activity?
Yes. With an account, save and reuse it to keep reminder cadence and messaging consistent.
Can I generate a formal collections PDF from this Past-Due Notice / Dunning Letter?
Yes. Export a professional notice PDF suitable for email and documented delivery.
How should past-due balances affect ongoing service?
Follow the service and payment terms in your contract. State the applicable service status, outstanding amount, cure date, and next step clearly in the notice.
What should I review before using the completed Past-Due Notice / Dunning Letter?
Review the parties, job or property details, dates, amounts, notes, and signatures entered in the Past-Due Notice / Dunning Letter. Confirm that the PDF matches the underlying job or agreement and any legal, tax, technical, filing, or notice requirements that apply to the location.